Mistakes can be documented by pressing the F11 key in lessons or tests. This will display information that will allow Technical Support to quickly locate the error. (Instructors have easy access to tests through the Student Tests review feature of RMS.)
The F11 information appears in lessons at the upper left corner of the screen. In tests, the information will appear in the upper right corner. Write this information down along with the lesson or test number before contacting Technical Support.